Privacy Policy for Kayenatbd

Effective Date: September 21, 2026

At Kayenatbd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

1. Full Name
2. Mobile/Phone Number
3. Delivery Address
4. Email Address, if provided
5. Order and payment-related information
6. Messages or other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our services.

2. How We Use Your Information

We may use your information to:

1. Process and confirm your orders
2. Deliver products to your provided address
3. Contact you regarding your order
4. Respond to customer-service inquiries
5. Process payments or refunds
6. Improve our products and services
7. Prevent fraud or unauthorized activity
8. Send promotional information when you have agreed to receive it

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as delivery/courier companies and payment service providers, only when required to complete your order or provide our services.

We may also disclose information when required by applicable law or a lawful government request.

4. Payment Information

Where applicable, payments may be processed through third-party payment providers. We do not intentionally store complete payment-card information such as your full card number or security code.

Payment providers may have their own privacy policies and terms.

5. Cookies and Website Data

If you visit our website, we may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.

You can adjust cookie settings through your browser where supported.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, or comply with applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information that we hold about you.

To make a privacy-related request, please contact us using the contact information provided below.

9. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Kayenatbd

📧 Email: [email protected]

📞 Phone: +8801967468396

📍 Address: Delpara,Kutubpur,Fatullah ,Narayanganj

Thank you for trusting Kayenatbd. ❤️